Shipping and delivery are free. You will a receive another e-mail (after the order confirmation) that includes a link to create a downloadable shipping (returns) label so you can post your shoes for repair free of charge. There is also the option to bring your shoes to a Post Office or Customer Service Point, if you do not have access to a printer.

Please note that packaging for your repair shipment is not supplied with your order; you will need to pack it yourself – an old shoebox and paper from your recycling box will do just fine!

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