For customers in U.K. and Germany only, we can now repair your best-loved Vivos, keeping them on your feet and away from landfill longer. (There are a few models we cannot yet repair, these are: Ababa, Esc Tempest, Stealth, Ryder & all Ultra and  models.)

We are working hard to take our regenerative solutions around the world, but we’ve got to get this right, so please bear with us!

This service is for shoes that are at least one year old, should your newer shoes be faulty, please contact our customer services team.

Our repair options are as follows:

1. ReFresh: Shoes are steam cleaned inside and out. The soles, bumpers and uppers are refurbished. Laces are replaced with any stitching/patching needed or the replacement of eyelets/laces/hooks as needed. Finished with Micro-Fresh spray. £37.00 (UK ONLY)
2. ReCondition: Shoes are steam cleaned inside and out. Old sole is removed and replaced with a new sole tread. Finished with Micro-Fresh spray.  £75.00
3. ReVive: Shoes are steam cleaned inside and out. Old sole is removed and replaced with a new sole tread. Any stitching/patching needed and/or laces, hooks/eyelets are repaired/replaced. Finished with Micro-Fresh spray. £80.00
4. Kids ReFresh: Shoes are steam cleaned inside and out. Soles, bumpers and uppers refurbished. Any stitching/patching and/or laces, hooks/eyelets repaired/replaced as needed. Finished with Micro-Fresh spray. £25.00 (UK ONLY)

Step Back