Where is my order? I haven't received my order, what should I do?


Don’t Panic! All orders are dispatched from our UK warehouse, and the further away from us you are, the longer delivery can take (see our Shipping and Returns page for more details).

You will receive a shipping confirmation email which contains the tracking information once your order ships. If you are having trouble tracking your parcel, or your order exceeds the expected number of days outlined in our shipping information, please contact our Customer Service team who will be happy to help you locate it.

 

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